Privacy Policy

PANGENG is an industrial gas compressor manufacturer providing hydrogen compressors, nitrogen compressors, booster compressors, air compressors, and custom-engineered compressor systems for customers worldwide.

Contact details:
PANGENG
No. 1888 Longhua Road, Huaishang District, Bengbu City, Anhui Province, China
Email: pg20090705@163.com
Phone: 0552-4958225

We may collect the following information when you use our website or contact us:

• Name
• Email address
• Phone number or WhatsApp number
• Country or region
• Company name, if provided
• Product interest
• Application or industry
• Project details, technical requirements, drawings, specifications, or other information you choose to submit
• Communication records between you and our team

We may also automatically collect basic technical information, such as your IP address, browser type, device type, pages visited, referring website, and general usage data through cookies or similar technologies.

We use your information to:

• Respond to your inquiry or quotation request
• Understand your compressor application and technical requirements
• Prepare product recommendations, proposals, or engineering discussions
• Communicate about sales, service, delivery, installation, commissioning, and after-sales support
• Improve our website, products, and customer service
• Maintain website security and prevent misuse
• Comply with applicable legal, tax, customs, and business record obligations

We do not sell your personal information.

When you submit a contact form or request a quote through our website, the information you provide is used only to evaluate your request and respond to you. This may include communicating with you by email, phone, WhatsApp, or other business communication channels.

Please do not submit confidential, classified, or highly sensitive information through the website unless it is necessary for your project discussion.

Our website may use cookies and similar technologies to help the site function properly, understand visitor behavior, improve page performance, and enhance user experience.

Cookies may help us remember preferences, measure website traffic, and identify which pages are useful to visitors. You can disable cookies through your browser settings, but some website functions may not work properly.

We may share limited information only when necessary with:

• Internal sales, engineering, service, and support teams
• Website hosting, email, CRM, analytics, or IT service providers
• Logistics, customs, certification, or payment-related partners when required for a business transaction
• Legal, regulatory, or government authorities when required by law

We require service providers to handle personal information responsibly and use it only for the services they provide to us.

Because PANGENG serves customers in many countries, your information may be transferred to, stored in, or processed in China or other countries where our service providers operate. By submitting information through our website, you understand that your information may be handled across borders for business communication and service purposes.

We retain personal information only for as long as necessary to respond to inquiries, manage customer relationships, provide products or services, comply with legal obligations, resolve disputes, and maintain business records.

If your inquiry does not result in a business relationship, we may still retain basic communication records for a reasonable period for follow-up, audit, and internal reference purposes.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

To exercise these rights, please contact us at pg20090705@163.com.

If you contact us or submit an inquiry, we may send you emails related to your request, quotation, project, or service needs. We may also occasionally send product or company updates if relevant to your business interests.

You may ask us to stop sending marketing communications at any time by contacting us.

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Our website and services are intended for business and industrial users. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data practices. The updated version will be posted on this page with a revised “Last updated” date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

PANGENG
No. 1888 Longhua Road, Huaishang District, Bengbu City, Anhui Province, China
Email: pg20090705@163.com
Phone: 0552-4958225